Job Description
Job Summary:
The Corporate Hospitality Coordinator is responsible for overseeing daily operations on the corporate floor, ensuring seamless administrative support, excellent client and employee experiences, maintenance of facilities, and coordination with support teams (e.g., housekeeping, security, Admin, IT). The position demands a high level of professionalism, attention to detail, and strong people management skills.
Key Responsibilities:
1. Frontline Supervision
- Manage day-to-day operational support on the floor for employees and clients
- Handle visitor management and coordinate with reception for smooth guest handling
- Maintain discipline, decorum, and workplace etiquette on the floor
2. Administrative Coordination
- Coordinate movement of office supplies, stationery, and pantry inventory
- Oversee meeting room schedules, setup requests, and AV equipment usage
- Assist leadership with ad hoc support on operational matters when needed
3. Facility & Floor Management
- Ensure cleanliness, hygiene, and upkeep of the corporate floor and common areas
- Monitor housekeeping, pantry, and maintenance staff schedules and quality of service
- Coordinate with IT, maintenance, and security teams for issue resolution
- Ensure all equipment and infrastructure (printers, elevators, ACs, etc.) are in working condition
4. Reporting & Documentation
- Maintain checklists and reports for daily inspections, maintenance logs, and issue logs
- Prepare weekly dashboards on facility status, escalations, and resolution timelines
- Provide reports to Admin or Operations Manager for review
5. Sales & Site Event Management
- Coordinate and manage on-site operations during sales events, ensuring smooth execution of all activities.
- Supervise and support staff, vendors, and external partners at the event site.
- Ensure availability and arrangement of all necessary materials, equipment, and resources.
- Coordinate with sales and marketing teams for promotional material setup.
- Maintain cleanliness and discipline at the event venue or site.
6. Corporate Event Management
- Plan and execute internal floor events such as townhalls, leadership visits, celebrations, and onboarding sessions
- Liaise with internal departments (HR, Admin, Marketing) and external vendors for event setup, catering, and logistics
- Ensure proper event signage, seating arrangements, branding collateral, and tech (AV, lighting) setup
- Coordinate post-event clean-up and reporting, including feedback capture from participants
- Maintain a floor-wise calendar of events to avoid conflicts in space and resource allocation
7. VIP & Client Visit Management
- Coordinate high-level client or VIP visits, including route planning, reception briefing, and meeting room readiness
- Ensure concierge-level service for guests, including refreshments, security access, escorts, and feedback capture
- Prepare detailed walkthroughs of the corporate floor when needed for client or partner presentations
- Handle confidentiality and protocol adherence for high-stakes or investor visits
Key Skills Required:
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Ability to handle conflict and resolve on-floor escalations professionally
- Eye for detail and service excellence mindset
- Proficient in MS Office and facility management software/tools
Education
Graduate in any discipline; certification in facility or office administration is a plus
3-6 years of experience in a similar role in corporate, hospitality, Hotel Industry, or co-working environments
Prior experience handling housekeeping/security teams and vendor coordination preferred
